Q: How long have you been in the machinery industry?
A: We have been in this industry for more than ten years, providing one-stop service from R&D and design to production, installation and after-sales service
Q: How will you arrange it if we want to visit your factory?
A: We will pick up you in Gungzhou baiyun airport or Panyu Guanghzou south railway station, only 90 minutes' driving from baiyun airport to our factory.
Q: How do you make sure to provide excellent products?
A: We have skillful workers and Strict production process with responsibility system to do production. Our professional quality control department will inspect all details and do successful testing before package and delivery.
Q: How long should we wait after confirming the order and making the payment?
A: It is usually 30-35 days before delivery. The large order scale and customization requirement may extend its delivery cycle.
Q: How can customers clearly know the follow-up status of orders?
A: The salesperson can report the order follow-up status every Monday until the order is successfully shipped.
Q: Do you provide after-sale service?
A: Yes, we can provide 1 year warranty for our products and we can provide permanent technical support online by e-mail, phone, video, etc. If you need us go to your country also is ok for us.
Q: What payment term can you accept? What price term can you accept?
A: We can do T/T, credit card, L/C, etc. We can do EXW, FOB, CFR, CIF etc.
Q: How many countries have you exported to? Where is your main market?
A: We have exported to over 25 countries around the world. Our main clients are in Asia, Europe, North America but we also have some clients in South America, Middle East, Africa, etc.